Legal

PAIA / POPIA Manual

This manual helps requesters understand the categories of records and personal information that Fabricata Track may hold.

Last updated 2026-09-27

Purpose

Published for transparency under the Promotion of Access to Information Act, 2000 (PAIA) and the Protection of Personal Information Act, 2013 (POPIA).

Details of the Private Body and Information Officer

Listed in the Legal Notice. Formal details not shown publicly are available on written request.

Records Available Without a Formal Request

Public website pages, published legal policies and product information.

Categories of Records Held

  • Account and user records
  • Workspace, project, schedule and progress records
  • Uploaded documents and import files
  • Audit and security records
  • Support correspondence

Categories of Data Subjects

  • Workspace administrators and users
  • People recorded as project parties
  • Support contacts
  • Website visitors

Recipients and Transborder Flows

Hosting, database, storage and email providers, some of which process information outside South Africa (see the Privacy Policy).

Request Procedure

Submit requests to the Information Officer using the prescribed PAIA form where applicable, with enough detail to identify the record. Lawful fees may apply. Access may be refused where PAIA allows or requires it.

Information Regulator

The Information Regulator (South Africa) regulates POPIA and PAIA. Use the contact details and forms published on its website.

These policies are published for transparency and should be reviewed with the business owner and a qualified legal professional as Fabricata Track grows.